Dragon Age 4 Quality Assurance Workers Are Applying To Form a Union

By | April 28, 2022

A group of quality assurance testers working on Dragon Age 4 have filed an application to unionise.

The employees, who work directly with developer BioWare but as contractors of supporting company Keywords Studios, are attempting to unionize over issues of poor pay, a return to work mandate, and more.

An anonymous source told Kotaku that Keyword employees would have to return to their Alberta-based office on May 9 despite cases of COVID-19 slowly rising since the start of April.

Keyword employees would not be entitled to sick pay if they had to quarantine as a result of COVID-19, the source said, while BioWare employees are allowed to work from home completely.

The return to work ruling was seemingly the final straw for the 15-20 QA testers who allegedly are already subject to poor pay. The source said some employees are being paid $16.50 Canadian dollars per hour – $12.82 U.S. dollars – which is considerably less than identical roles carried out by full BioWare employees.

Other issues were raised including gender-pay discrimination, a lack of useful performance evaluations, and a hostile response to unionising efforts.

The Entire Raven Software QA Unionization Timeline: The Story So Far