Amazon has delayed the server transfer feature in New World due to some “edge cases where the transfer experience does not meet our standards for its release.” Furthermore, it has said that there will be no server transfers between regions despite previously saying it would be allowed.
Community Manager TervzorFTW shared the news on New World’s official forums and said the team needs “some extra time to get these issues resolved before we feel comfortable giving everyone their free server transfer token.”
For those unaware, every account will get one free server transfer token that will let them pick a new server in their selected region. However, the “team will continue monitoring world populations, queue times, and will evaluate the need for an additional wave of server transfer tokens to be given out for free.” Tokens will also be available for purchase in the future.
These server transfers are very important for certain New World players, especially after server queues lasted for hours following the game quickly becoming Steam’s most played game of 2021. To help with the long wait times, Amazon not only blocked players from creating new characters in overstuffed servers, but also added more of them and asked that players join less popular worlds.
This is where one of the bigger problems arose, as some players decided to join other regions for the time being with the plan of moving back to their own region when the issues were solved. The New World Twitter account even said that “yes, you can move between regions if you want.” Unfortunately, that information shared was incorrect.
In a Server Transfer FAQ post, it was confirmed that “the original information provided was incorrect” and that, “transfers are only available within your region, each region is a separate database and it is not possible to re-assign a character to a different region.”
For more on New World, check out our New World Review in Progress, 20 things we wish we knew before we started playing, and what to do when you hit max level.
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Adam Bankhurst is a news writer for IGN. You can follow him on Twitter @AdamBankhurst and on Twitch.