Sony Removes Cyberpunk 2077 from PS Store!
In a shocking bit of news, Sony has removed Cyberpunk 2077 from the PlayStation Store “until further notice” and confirmed it will issue refunds to players who purchased the game for PS4 or on PS5, according to IGN. The news comes days after Sony initially refused to issue refunds for the game and instead sent players to CD Projekt Red’s support staff to issue complaints or request a refund.
SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.
— Ask PlayStation (@AskPlayStation) December 18, 2020
Here’s Sony’s official statement on the matter: “SIE strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice.
“Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.”
Upon launch, questions revolved around Sony’s marketing of Cyberpunk 2077, which showed off PC graphics but withheld PS4 and Xbox One versions of the game from media. As it turns out, the game simply doesn’t hold up on consoles and is riddled with bugs, glitches and other performance issues — a far cry from the luscious visuals gamers were promised.
At the time, CDPR stated: “…We would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase. We should have paid more attention to making it play better on PlayStation 4 and Xbox One.”
CDPR has since stated their intention to make the game better via patches in the upcoming months.
Players can submit for their refund here.