The manager said this information was relayed to the customer after a support ticket it filed was automatically moved to Ingram, with Broadcom telling the firm it wasn’t big enough to receive direct support. Ingram’s response times were a week or longer, and in December, Ingram announced a severe reduction of its VMware business (VMware… Read More »
2025 challenges Broadcom seemed okay with ending business with Ingram, which ties it to solution providers that may be supporting smaller firms. At the same time, Broadcom has shown willingness to fight for the business of large accounts. For example, this month it settled an increasingly nasty dispute in which AT&T sued Broadcom for allegedly… Read More »
Customers re-examining VMware dependence VMware has been the go-to virtualization platform for years, but Broadcom’s acquisition has pushed customers to reconsider their VMware dependence. A year into its VMware buy, Broadcom is at a critical point. By now, customers have had months to determine whether they’ll navigate VMware’s new landscape or opt for alternatives. Beyond… Read More »
Companies have been discussing migrating off of VMware since Broadcom’s takeover a year ago led to higher costs and other controversial changes. Now we have an inside look at one of the larger customers that recently made the move. According to a report from The Register today, Beeks Group, a cloud operator headquartered in the… Read More »
Broadcom has a new subscription tier for VMware virtualization software that may appease some disgruntled VMware customers, especially small to medium-sized businesses. The new VMware vSphere Enterprise Plus subscription tier creates a more digestible bundle that’s more appropriate for smaller customers. But it may be too late to convince some SMBs not to abandon VMware.… Read More »
Dean Colpitts, CTO at Canadian VMware customer and managed services provider Members IT Group, shared similar sentiments, adding that “Broadcom simply is not listening to what customers say they want or need” when it comes to VMware products and features, especially those related to small and medium-sized businesses. VMware Enterprise Edition costs for Illinois’ Lake… Read More »
reader comments 87 Broadcom quoted AT&T a 1,050 percent price hike for VMware offerings, AT&T has claimed in legal documents. AT&T sued Broadcom on August 29, accusing Broadcom of unlawfully denying it the second of three one-year renewals for support services that AT&T thinks it’s entitled to. AT&T cites a contract signed before Broadcom bought… Read More »
reader comments 27 Broadcom is accusing AT&T of trying to “rewind the clock and force” Broadcom “to sell support services for perpetual software licenses… that VMware has discontinued from its product line and to which AT&T has no contractual right to purchase.” The statement comes from legal documents Broadcom filed in response to AT&T’s lawsuit… Read More »
reader comments 81 AT&T filed a lawsuit against Broadcom on August 29 accusing it of seeking to “retroactively change existing VMware contracts to match its new corporate strategy.” The lawsuit, spotted by Channel Futures, concerns claims that Broadcom is not letting AT&T renew support services for previously purchased perpetual VMware software licenses unless AT&T meets… Read More »
Getty Images reader comments 51 Microsoft is urging users of VMware’s ESXi hypervisor to take immediate action to ward off ongoing attacks by ransomware groups that give them full administrative control of the servers the product runs on. The vulnerability, tracked as CVE-2024-37085, allows attackers who have already gained limited system rights on a targeted… Read More »