Tag Archives: Comcast

Comcast scrambled to fix mistake that cut some users’ upload speeds by 20%

reader comments 51 with 49 posters participating Share this story Some Comcast customers received an unwelcome surprise yesterday morning when their upload speeds were suddenly lowered from 20Mbps to 16Mbps. Comcast was raising download speeds on its “Extreme Pro” tier from 600Mbps to 800Mbps—good news, to be sure—but the plan’s relatively paltry 20Mbps upload speeds… Read More: Comcast scrambled to fix mistake that cut some users’ upload… »

Comcast hides upload speeds deep inside its infuriating ordering system

reader comments 75 with 66 posters participating, including story author Share this story Comcast just released a 2020 Network Performance Data report with stats on how much Internet usage rose during the pandemic, and it said that upload use is growing faster than download use. “Peak downstream traffic in 2020 increased approximately 38 percent over… Read More: Comcast hides upload speeds deep inside its infuriating ordering system »

Comcast reluctantly drops data-cap enforcement in 12 states for rest of 2021

Enlarge / A Comcast van in Sunnyvale, California, in November 2018. reader comments 46 with 43 posters participating, including story author Share this story Comcast is delaying a plan to enforce its 1.2TB data cap and overage fees in the Northeast US until 2022 after pressure from customers and lawmakers in multiple states. “[W]e are… Read More: Comcast reluctantly drops data-cap enforcement in 12 states for rest… »

Comcast lifts uploads to 5Mbps amid complaints its low-income plan is too slow

Enlarge / A Comcast service van in October 2014. reader comments 24 with 18 posters participating Share this story Comcast is doubling download speeds and increasing upload speeds for the $10-per-month Internet Essentials plan that it sells to low-income subscribers. Comcast had faced criticism for keeping the plan’s speeds at 25Mbps down and 3Mbps up… Read More: Comcast lifts uploads to 5Mbps amid complaints its low-income plan… »

Comcast data cap blasted by lawmakers as it expands into 12 more states

Enlarge / A Comcast van in Sunnyvale, California, in November 2018. reader comments 106 with 71 posters participating Share this story Dozens of state lawmakers from Massachusetts urged Comcast to halt enforcement of its 1.2TB monthly data cap, saying the cap hurts low-income people during the pandemic and is unnecessary because of Comcast’s healthy network… Read More: Comcast data cap blasted by lawmakers as it expands into… »

Comcast raising TV and Internet prices, including a big hike to hidden fees

Enlarge / Comcast Xfinity cable television installation truck parked on a street in front of a suburban home, San Ramon, California, May 17, 2018. (Photo by Smith Collection/Gado/Getty Images) Getty Images | Smith Collection | Gado reader comments 13 with 12 posters participating Share this story Comcast is raising prices for cable TV and Internet… Read More: Comcast raising TV and Internet prices, including a big hike… »

Comcast to enforce 1.2TB data cap in entire 39-state territory in early 2021

Aurich Lawson / Getty Images reader comments 280 with 165 posters participating Share this story Comcast’s 1.2TB monthly data cap is coming to 12 more states and the District of Columbia starting January 2021. The unpopular policy was already enforced in most of Comcast’s 39-state US territory over the past few years, and the upcoming… Read More: Comcast to enforce 1.2TB data cap in entire 39-state territory… »

Broadband power users explode, making data caps more profitable for ISPs

Data cap cash. reader comments 275 with 129 posters participating Share this story The number of broadband “power users”—people who use 1TB or more per month—has doubled over the past year, ensuring that ISPs will be able to make more money from data caps. In Q3 2020, 8.8 percent of broadband subscribers used at least… Read More: Broadband power users explode, making data caps more profitable for… »

Comcast says gigabit downloads and uploads are now possible over cable

Enlarge (credit: Getty Images | Pasieka) Comcast’s cable Internet still has a heavy emphasis on download speeds, as even its gigabit-download service only comes with 35Mbps uploads. But that may not be the case forever, as today Comcast announced a “technical milestone” that can deliver gigabit-plus download and upload speeds over existing cable wires. Specifically,… Read More: Comcast says gigabit downloads and uploads are now possible over… »