Tag Archives: HP

HP realizes that mandatory 15-minute support call wait times isn’t good support

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in certain geographies. Callers from the United Kingdom, France, Germany, Ireland, and Italy were met with the forced holding periods, The Register reported on Thursday.… Read More »

Exclusive: Generation Impact: The Inventor Trailer Highlights Innovator Easton LaChappelle

ComingSoon is happy to debut the trailer for the second film in the Garage by HP’s docuseries, Generation Impact: The Inventor, which follows 25-year-old innovator Easton LaChappelle. The short film, following the first installment Generation Impact: The Coder, will be released on September 29, 2021, on HP.com’s digital hub the Garage, and on YouTube. It will… Read More »