Tag Archives: laptops

HP realizes that mandatory 15-minute support call wait times isn’t good support

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in certain geographies. Callers from the United Kingdom, France, Germany, Ireland, and Italy were met with the forced holding periods, The Register reported on Thursday.… Read More »

Hackers can infect >100 Lenovo models with unremovable malware. Are you patched?

Enlarge / This is the 14-inch variant of the Yoga Slim 9i, with leather finish. reader comments 72 with 52 posters participating Share this story Lenovo has released security updates for more than 100 laptop models to fix critical vulnerabilities that make it possible for advanced hackers to surreptitiously install malicious firmware that can be… Read More »

Samsung has its own AI-designed chip. Soon, others will too

Getty Images reader comments 31 with 27 posters participating Share this story Samsung is using artificial intelligence to automate the insanely complex and subtle process of designing cutting-edge computer chips. The South Korean giant is one of the first chipmakers to use AI to create its chips. Samsung is using AI features in new software… Read More »